Cookie Policy for eTRUC

Effective Date: July 1, 2020

This Cookie Policy, including our Privacy Statement and Terms of Use, applies to your use of, including mobile-optimized websites. This Cookie Policy does not apply to, and we are not responsible for, the cookie practices of third-party websites which may be linked from our Services and which are subject to separate cookie policies. Email us at [email protected] if you have questions about our Cookie Policy.

To learn more about the types of cookies we use and your choices, please continue reading this Cookie Policy.


Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating web domain on your subsequent visits to that domain. Session cookies are deleted automatically when you close your browser while persistent cookies may remain on your device after the browser is closed (for example to reference your user preferences when you return to the same site). Most web pages contain elements from multiple web domains so when you visit the website, your browser may receive cookies from several sources.

“Local Shared Objects,” or “flash cookies,” are also data files that can be stored on your computer when you visit websites. These are similar to browser cookies, but can store data more complex than simple text. By themselves, they cannot do anything to or with the data on your computer. Like other cookies, Local Shared Objects can only access personal information that you have provided on our Services, and cannot be accessed by other websites. To find out more about flash cookies or how to disable them, please visit:

Cookies are useful because they allow a website to recognize a user’s device and stated user preferences. Cookies allow you to navigate between pages efficiently, record member settings, and generally improve the user experience. They can also be used to tailor advertising to your interests through browser tracking across websites.


As further described below, we and our affiliates, business partners, and other third parties use cookies and other tracking technologies for a variety of purposes, including authentication of members, recording of member preferences and settings, and delivery and measurement of the effectiveness of media, events, and resources related to our Services.

Strictly Necessary Cookies

These cookies are essential in order to operate our Services and to enable you to move around the website and use its features. Without these cookies, certain services you have asked for, such as navigating between pages or accessing your member account page, cannot be provided.

Flash, Performance, and Analytics Cookies

We may use Local Shared Objects, also referred to as “flash cookies,” on our Services. These are used to enhance your user experience, for example, by storing your user preferences and settings as you interact with our Services. We also make use of performance cookies to provide you with certain advanced website functionalities or to provide enhanced and more personal features on our Services. This may include storing changes you make on your member account page, such as your user name, language or the region you are in, or recognizing the platform from which you access the site. These cookies are not used to track your browsing on other sites.

We also use analytics cookies to analyze how our visitors use our Services and to monitor website performance. This allows us to provide a high quality experience by customizing our offering and quickly identifying and fixing any issues that arise. For example, we use Coveo to track user queries on our Services to optimize eTRUC’s content strategy, such as by ranking the relevancy and accuracy of information on our Services, and to support eTRUC’s internal audit purposes. We might also use these cookies to highlight articles or site services that we think will be of interest to you based on your usage of the website. We also permit Google Analytics to set performance cookies on our Services, in order to keep track of which pages are most popular, which method of linking between pages is most effective, and to determine why some pages are receiving error messages.

Marketing Cookies

Marketing cookies are used to track visitors across websites. We use a marketing database management program that deploys a cookie when a user interacts with a marketing communication, such as newsletter email or a marketing-based landing page on our website. Marketing cookies collect personal information, such as your name, which pages you visit on our website, your history arriving at our website, and your eTRUC account activities. We use marketing cookies to evaluate the effectiveness of our marketing campaigns or to provide better targeting for marketing purposes.


You have choices on how we use cookies and similar technologies. You can choose which cookies you consent by setting your Cookie Preferences (link) at any time. Please note that if you disable certain cookies, certain site functionalities and features may no longer be accessible and other Services may not be personalized to you.

Browser Controls

You may adjust your browser setting to disable certain cookies by following the instructions for your browser as explained at The “Help” or “Preferences” menu on most Internet browsers contains information on how to disable cookies, or you can visit As described above, some of our Services may not function properly if certain cookies are disabled.

Do Not Track

Most browsers also have a setting for Do Not Track (DNT) signals. DNT is a mechanism for allowing Internet users to control the tracking of their online activities across websites through their browser settings. At this time, eTRUC does not respond to DNT signals.

Mobile Device Controls

You may also be able to adjust your cookie settings on your mobile device. Some mobile device operating systems, such as Android and iOS, allow users to opt out of mobile advertising IDs for ads personalization. For more information on controlling your mobile cookie choices, please visit the Network Advertising Initiative (NAI).

Other Tools and Resources

You may further review and adjust your cookie settings by visiting the NAI’s consumer opt-out tool or the Digital Advertising Alliance’s Consumer Choice Page for U.S. users. EU residents may visit the European Interactive Digital Advertising Alliance’s consumer opt-out tool.


You may contact us with questions, comments, or complaints about this Privacy Statement or our privacy practices, or to exercise your privacy rights. Our contact information is as follows:

  • By e-mail: [email protected]
  • By phone: [***************]
  • By postal mail: [***************]
  • By form submission: You may also submit a request via the form provided on the Contact Us page.